MCS of Tampa

Unified Communications VOIP Engineer - Government Radio Systems

Unified Communications - Remote - Full Time

MCS is hiring for a Unified Communications (UC) / VoIP Engineer – Government Radio Systems.This is a full-time, remote, permanent position with benefits.

The Unified Communications (UC) / VoIP Engineer must demonstrate the ability to install, configure, integrate, and maintain secure SIP-based Voice over IP (VoIP) communications systems supporting U.S. Government customers worldwide. This position requires experience integrating Unified Communications platforms with Land Mobile Radio (LMR) systems and tactical government radios. The successful candidate will possess strong communication skills, work effectively in a collaborative team environment, and remain current with evolving Unified Communications technologies, cybersecurity best practices, and applicable Government and industry standards.

Typical Duties Include:

  • Install, configure, and maintain Mitel Unify OpenScape Voice SIP-based VoIP platforms at Government facilities worldwide.
  • Configure users, devices, licensing, server hardware, operating system images, and system updates.
  • Configure network infrastructure including IP addressing, VLANs, domains, and related network services.
  • Configure and troubleshoot SIP trunking utilizing Cisco CUBE, Cisco Dial Peers, and related VoIP technologies.
  • Implement system security hardening in accordance with DoD cybersecurity requirements, including STIGs, FIPS, and other security controls.
  • Integrate the Mitel Unify Xpert application with Government-provided Land Mobile Radio (LMR) systems.
  • Install, configure, troubleshoot, and support Government radio platforms including PRC-117G, Motorola APX7500/APX8500, and Motorola CM300/CM350 series radios.
  • Administer virtualization environments utilizing VMware vSphere/ESXi and Red Hat KVM.
  • Install, configure, and maintain Linux operating systems including SUSE, Debian, and Ubuntu.
  • Travel worldwide to support customer installations, upgrades, maintenance, and technical support activities.

Required:

Clearance Requirement

  • Active Secret Security Clearance

Education Requirement

  • High School Diploma or GED

Certification Requirement

  • Valid Driver's License

Preferred Certification

  • CompTIA Security+

Experience Requirements

  • Experience deploying and supporting SIP-based Unified Communications and VoIP platforms.
  • Experience with Mitel Unify/OpenScape Voice and/or Cisco VoIP technologies.
  • Experience integrating Unified Communications systems with Government Land Mobile Radio (LMR) platforms.
  • Working knowledge of PRC-117G, Motorola APX7500/APX8500, and Motorola CM300/CM350 radios.
  • Experience administering Linux operating systems including SUSE, Debian, and Ubuntu.
  • Experience administering VMware vSphere/ESXi and Red Hat KVM virtualization environments.
  • Strong understanding of IP networking, VLANs, DNS, routing, and switching concepts.
  • Ability to travel approximately 25%, with occasional travel up to 35%, including international Government facilities.

Mission Critical Solutions (MCS) is a leading-edge technology solutions provider headquartered in Tampa, Florida. MCS provides a broad range of technology products and services organized into six core lines of business: Telecommunications, Structured Cabling, Audio-Visual, Security and Life Safety Systems, Electrical Distribution Systems, and Unified Communications.

Fundamental Functions

Work Environment

  • Work assignments may vary based on client requirements.
  • Work may be performed inside a large facility. An inside environment may be a cubicle (considerations: close quarters, low to moderate noise, bright or dim lighting).
  • Work may be performed in the field. Outside work may include various environmental conditions including hot, dusty, cold, wet, icy, or windy climates.

Schedule

  • Regular attendance following an established work schedule is mandatory.
  • It is important to be able to work any shift/designated hours required.
  • You may be asked to continue performance during inclement weather or other conditions when others are not permitted to work.
  • This position may require night and weekend work and could include travel to areas with varying field conditions.

Physical Requirements

  • May require climbing ladders, working at heights and in small, confined spaces such as under raised floors, inside closets, and server racks.
  • Must possess the capability to sit, stoop, kneel, or crouch for extended durations. Will be required to operate in noisy environments with temperatures higher or lower than standard office conditions. Must be able to lift and move equipment weighing up to 50 pounds.
  • Sitting at desk. Phone use and PC/laptop. May require lifting and carrying boxes of supplies or files. Extended periods of sitting while on PC/laptop or phone.

Equipment and Machines

  • General office equipment includes but is not limited to PCs/laptops, telephones, copiers, servers, switches, routers, and other computer equipment that supports the network environment.
  • General field equipment includes but is not limited to hand tools, power tools, ladders, aerial/motorized lifts, and test equipment.
  • This position may require the operation of motor vehicles as an essential job function. Candidates must possess a valid driver's license and a clean driving record. The ability to operate company vehicles safely and responsibly is crucial. Employees may be subject to periodic motor vehicle record checks, and any discrepancies may impact eligibility for the position. MCS of Tampa assumes no liability for accidents, incidents, or violations that may occur while employees are operating motor vehicles for non-work-related purposes. Safety is of utmost importance, and adherence to traffic laws and company policies governing the use of motor vehicles is mandatory.

Travel

  • Travel requirements will vary. Not all positions require travel.
  • A current passport is required for Overseas travel.

Other Essential Functions

  • Employment is contingent upon obtaining and maintaining required certifications or licenses through the duration of the project or contract. Failure to obtain/maintain required certifications will result in disqualification for this position and could result in termination.
  • Candidate must exhibit a professional behavior that promotes teamwork, fosters cooperation and enhances productivity in the workplace. Must be well organized with the ability to coordinate, prioritize, and execute multiple tasks simultaneously.
  • Candidate must have the ability to communicate verbally and in writing to work effectively with various external customers including government, military, and contractor personnel at all levels.
  • Candidate must be able to communicate effectively with individuals at all levels of the company.
  • For office environments, grooming and dress are typically business casual but are dependent on the client’s standards.
  • For field environments, grooming and dress must not pose a safety hazard to yourself or employees working in the same general area. MCS of Tampa employees must adhere to OSHA Standards.
  • The position for which you are applying for may require a US government security clearance. This is to advise you, that should you be extended an offer, if you possess a dual citizenship (i.e., citizen of the US and another country), to be granted a clearance you will be required to relinquish your citizenship in the foreign country.
  • To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. To request reasonable accommodation, you may contact MCS at 813-872-0217.
  • MCS maintains a drug-free workplace and performs pre-employment substance abuse testing including background checks.

Mission Critical Solutions is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to disability, veteran status, or any other protected class. Learn more about your rights under Federal EEO laws and supplemental language.

Apply: Unified Communications VOIP Engineer - Government Radio Systems
* Required fields
First name*
Last name*
Email address*
Location
Phone number*
Resume*

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or paste resume

Paste your resume here or attach resume file

Mailing Address if different from above
Birth City and State:*
Do you have a valid driver's license?*
How did you learn about this position?*
If you selected Employee Referral or "Other", please specify:
Have you ever been employed with MCS? If so, please give dates*
What's your citizenship / employment eligibility?*
What's your highest level of education completed?*
Have you been convicted of a misdemeanor within the last 10 years? If so, please explain.*
Have you been convicted of a felony within the last 10 years? If so, please explain.*
When would be your earliest available start date?*
Do you currently hold a DOD Secret Clearance or higher?*
Do you hold any active certifications? If so, please list.*
Professional References: Please enter names and contact information: (Number & Email)*
What languages do you speak fluently?*
Can you work weekends?*
Can you work evenings?*
Can you work overtime?*
Are you willing to travel for work?*
Are you willing to relocate?
Shirt Size (For PPE)
All positions require a negative drug test. Some positions require that all applications take a pre-employment physical examination. If offered such a position, do you consent to these exams before beginning work?*
I authorize investigation of all statements contained in this application. If an offer of employment is made and accepted, I understand that misrepresentation or omission of facts in this application may be cause for dismissal. If employed, I understand and agree that my employment is for no definite period and may, regardless of the date of payment of my wages and salary, be terminated at any time with or without cause.*
If employed with MCS, I will comply with all rules and regulations as outlined in MCS's policy manuals or other communications distributed to all employees.*
I fully understand that by law that all information, whether written, spoken, or otherwise communicated or obtained, and all files and records of any and every description relating to the business of MCS or to anyone with whom MCS has dealings, constitutes privileged matters and are to be treated in a strictly confidential manner. I fully understand and agree that, should I enter the employ of MCS, I am not to, and will not at anytime, communicate or reveal any business of MCS or any such information or records or files or the matters contained therein to unauthorized personnel within MCS, or to anyone outside MCS. I also understand that any violation of the foregoing shall be sufficient grounds for termination of my employment.*
I certify that all statements I have made on this application (and attached resume) are true and complete to the best of my knowledge and that I have withheld nothing that if disclosed would affect this application unfavorably. I understand that if I am employed, a photograph may later be required. I further agree that I am personally responsible for all access keys, passwords, identification cards, and tools.*
I understand that MCS employs only U.S. citizens and properly authorized aliens. If I become employed, federal law requires that I furnish to MCS proof of identity and employment authorization and to sign a statement under penalty of perjury verifying my eligibility for employment as a citizen or national of the United States or an otherwise employable alien.*
I understand that MCS is a Drug-Free Employer as defined under Florida state law, and I freely and voluntarily agree to submit to a substance abuse test as part of my onboarding. I understand that any offer of employment is made subject to such test, and that refusal to submit to the test requirements or failure to qualify with an acceptable test result will disqualify me for employment. Drug results indicating an adulterated specimen will be considered to be a positive test result. I understand that the benefits, policies, rules, and regulations of MCS are subject to change without notice at the discretion of MCS.*
MCS Informed Consent and Release of Liability

I understand that in connection with my application for employment a consumer report may be requested and may include information as to my character, work habits, credit history, academic credential​ verification, job performance, experience, and reasons for termination. I further understand that MCS of Tampa may be requesting information concerning my workers’ compensation claims, “medical information” as defined in the Fair Credit Reporting Act, 15 U. S. C Section 1681, et seq., motor vehicle operations history, criminal and civil history from various private and public sources along with other public records available. I understand that the employment decision and my continued employment will be subject to the results of these inquiries.*
MCS Informed Consent and Release of Liability

I hereby consent and authorize an investigation of my past and/or present employment or any other matters relative to consideration of employment by MCS of Tampa. I also authorize credit criminal convictions and driving record inquiries, or any other employment related inquiries in compliance with applicable law including, but not limited to, the provisions of the Fair Credit Reporting Act, 15 U. S. C Section 1681, et seq. I understand that the employment decision and my continued employment will be subject to the results of these inquiries.*
MCS Informed Consent and Release of Liability

I hereby waive any and all written notice of disclosure that may be required by applicable local, state, or federal laws of my past and/or present employer(s), individuals, or institutions. In exchange for the consideration of my employment application by MCS of Tampa, I hereby release and forever discharge, without reservation, MCS of Tampa (including its directors, officers, employees, its agents, contractor, and subcontractors) and my past and/or present employers (their directors, officers, employees, and agents) from any liabilities that may result from an investigation of my past and/or present employment or from the disclosure of any information.*
I further acknowledge that a telephone facsimile (FAX) or photographic copy of this document will be as valid as the original.
THIS INFORMED CONSENT AND RELEASE PROVIDES THAT YOU KNOWINGLY AND VOLUNTARILY AGREE TO RELEASE CERTAIN PERSONAL RIGHTS. IT MAY BE
ADVISABLE FOR YOU TO SEEK LEGAL COUNSEL, PRIOR TO ENTERING INTO THIS AGREEMENT.

Applicants convicted of a criminal offense will not be denied employment because of such conviction unless the conviction directly related to the employment sought or employment of the applicant world involve and unreasonable risk to property or people*
Applicant's​ Signature:*
Please Print Legal Name:*
Today's Date:*
The following questions are entirely optional.
To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Gender
Race/Ethnicity
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status
I IDENTIFY AS ONE OR MORE OF THE CLASSIFICATIONS OF PROTECTED VETERAN LISTED ABOVE
I AM NOT A PROTECTED VETERAN
I DON’T WISH TO ANSWER
Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 05/31/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:
YES, I HAVE A DISABILITY, OR HAVE HAD ONE IN THE PAST
NO, I DO NOT HAVE A DISABILITY AND HAVE NOT HAD ONE IN THE PAST
I DO NOT WANT TO ANSWER

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Name Date
Human Check*