Unified Communications VOIP Engineer - Government Radio Systems

Remote
Full Time
Unified Communications
Experienced

MCS is hiring for a Unified Communications (UC) / VoIP Engineer – Government Radio Systems.This is a full-time, remote, permanent position with benefits.

The Unified Communications (UC) / VoIP Engineer must demonstrate the ability to install, configure, integrate, and maintain secure SIP-based Voice over IP (VoIP) communications systems supporting U.S. Government customers worldwide. This position requires experience integrating Unified Communications platforms with Land Mobile Radio (LMR) systems and tactical government radios. The successful candidate will possess strong communication skills, work effectively in a collaborative team environment, and remain current with evolving Unified Communications technologies, cybersecurity best practices, and applicable Government and industry standards.

Typical Duties Include:

  • Install, configure, and maintain Mitel Unify OpenScape Voice SIP-based VoIP platforms at Government facilities worldwide.
  • Configure users, devices, licensing, server hardware, operating system images, and system updates.
  • Configure network infrastructure including IP addressing, VLANs, domains, and related network services.
  • Configure and troubleshoot SIP trunking utilizing Cisco CUBE, Cisco Dial Peers, and related VoIP technologies.
  • Implement system security hardening in accordance with DoD cybersecurity requirements, including STIGs, FIPS, and other security controls.
  • Integrate the Mitel Unify Xpert application with Government-provided Land Mobile Radio (LMR) systems.
  • Install, configure, troubleshoot, and support Government radio platforms including PRC-117G, Motorola APX7500/APX8500, and Motorola CM300/CM350 series radios.
  • Administer virtualization environments utilizing VMware vSphere/ESXi and Red Hat KVM.
  • Install, configure, and maintain Linux operating systems including SUSE, Debian, and Ubuntu.
  • Travel worldwide to support customer installations, upgrades, maintenance, and technical support activities.

Required:

Clearance Requirement

  • Active Secret Security Clearance

Education Requirement

  • High School Diploma or GED

Certification Requirement

  • Valid Driver's License

Preferred Certification

  • CompTIA Security+

Experience Requirements

  • Experience deploying and supporting SIP-based Unified Communications and VoIP platforms.
  • Experience with Mitel Unify/OpenScape Voice and/or Cisco VoIP technologies.
  • Experience integrating Unified Communications systems with Government Land Mobile Radio (LMR) platforms.
  • Working knowledge of PRC-117G, Motorola APX7500/APX8500, and Motorola CM300/CM350 radios.
  • Experience administering Linux operating systems including SUSE, Debian, and Ubuntu.
  • Experience administering VMware vSphere/ESXi and Red Hat KVM virtualization environments.
  • Strong understanding of IP networking, VLANs, DNS, routing, and switching concepts.
  • Ability to travel approximately 25%, with occasional travel up to 35%, including international Government facilities.

Mission Critical Solutions (MCS) is a leading-edge technology solutions provider headquartered in Tampa, Florida. MCS provides a broad range of technology products and services organized into six core lines of business: Telecommunications, Structured Cabling, Audio-Visual, Security and Life Safety Systems, Electrical Distribution Systems, and Unified Communications.

Fundamental Functions

Work Environment

  • Work assignments may vary based on client requirements.
  • Work may be performed inside a large facility. An inside environment may be a cubicle (considerations: close quarters, low to moderate noise, bright or dim lighting).
  • Work may be performed in the field. Outside work may include various environmental conditions including hot, dusty, cold, wet, icy, or windy climates.

Schedule

  • Regular attendance following an established work schedule is mandatory.
  • It is important to be able to work any shift/designated hours required.
  • You may be asked to continue performance during inclement weather or other conditions when others are not permitted to work.
  • This position may require night and weekend work and could include travel to areas with varying field conditions.

Physical Requirements

  • May require climbing ladders, working at heights and in small, confined spaces such as under raised floors, inside closets, and server racks.
  • Must possess the capability to sit, stoop, kneel, or crouch for extended durations. Will be required to operate in noisy environments with temperatures higher or lower than standard office conditions. Must be able to lift and move equipment weighing up to 50 pounds.
  • Sitting at desk. Phone use and PC/laptop. May require lifting and carrying boxes of supplies or files. Extended periods of sitting while on PC/laptop or phone.

Equipment and Machines

  • General office equipment includes but is not limited to PCs/laptops, telephones, copiers, servers, switches, routers, and other computer equipment that supports the network environment.
  • General field equipment includes but is not limited to hand tools, power tools, ladders, aerial/motorized lifts, and test equipment.
  • This position may require the operation of motor vehicles as an essential job function. Candidates must possess a valid driver's license and a clean driving record. The ability to operate company vehicles safely and responsibly is crucial. Employees may be subject to periodic motor vehicle record checks, and any discrepancies may impact eligibility for the position. MCS of Tampa assumes no liability for accidents, incidents, or violations that may occur while employees are operating motor vehicles for non-work-related purposes. Safety is of utmost importance, and adherence to traffic laws and company policies governing the use of motor vehicles is mandatory.

Travel

  • Travel requirements will vary. Not all positions require travel.
  • A current passport is required for Overseas travel.

Other Essential Functions

  • Employment is contingent upon obtaining and maintaining required certifications or licenses through the duration of the project or contract. Failure to obtain/maintain required certifications will result in disqualification for this position and could result in termination.
  • Candidate must exhibit a professional behavior that promotes teamwork, fosters cooperation and enhances productivity in the workplace. Must be well organized with the ability to coordinate, prioritize, and execute multiple tasks simultaneously.
  • Candidate must have the ability to communicate verbally and in writing to work effectively with various external customers including government, military, and contractor personnel at all levels.
  • Candidate must be able to communicate effectively with individuals at all levels of the company.
  • For office environments, grooming and dress are typically business casual but are dependent on the client’s standards.
  • For field environments, grooming and dress must not pose a safety hazard to yourself or employees working in the same general area. MCS of Tampa employees must adhere to OSHA Standards.
  • The position for which you are applying for may require a US government security clearance. This is to advise you, that should you be extended an offer, if you possess a dual citizenship (i.e., citizen of the US and another country), to be granted a clearance you will be required to relinquish your citizenship in the foreign country.
  • To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. To request reasonable accommodation, you may contact MCS at 813-872-0217.
  • MCS maintains a drug-free workplace and performs pre-employment substance abuse testing including background checks.

Mission Critical Solutions is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to disability, veteran status, or any other protected class. Learn more about your rights under Federal EEO laws and supplemental language.

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